Have you ever needed to reach Chase credit card customer service fast, only to spend too much time searching for the right number or getting stuck in a phone menu? 

If so, you are not alone. 

Whether you want to report a lost Chase credit card, ask about your account, resolve a billing issue, or speak with someone about points and rewards, having the correct Chase credit card customer service number at your fingertips makes all the difference.

Quick and accurate communication with Chase support can resolve issues, protect your finances, and help you get the most value from your credit cards. 

Managing a personal card, business card, or debit card becomes much easier when you are prepared with the right contact information, helping you save time and avoid frustration.

Chase offers dedicated customer service lines for a wide range of needs, including account questions, fraud alerts, card activation, and technical support for online or mobile banking. 

In addition to phone support, Chase provides secure messaging, social media help, and in-person service at thousands of locations nationwide.

Knowing how and when to contact Chase customer service ensures peace of mind, whether you are at home or traveling. 

Reliable support can make all the difference when managing your accounts, protecting your identity, and maximizing your card benefits.

Essential Chase Credit Card Customer Service Numbers

Having the correct Chase customer service number can help you get assistance quickly, no matter your situation. 

Use the table below to find the most important phone numbers for Chase credit card, business card, and debit card support.

TPA Pro Tip: If you cannot find your card-specific number, the general customer service line on the back of your card will connect you to the right department.

Contacting Chase For Personal Credit Card Support

Chase offers dedicated customer service for a wide range of personal credit cards. 

Calling the right number can speed up your request and connect you with a representative who understands your specific needs.

• Main Customer Service Number for Chase Personal Credit Cards: 800-432-3117

This number provides support for most Chase personal credit cards, including popular options such as:

• Chase Sapphire Preferred® Card
• Chase Sapphire Reserve®
• Chase Freedom Flex℠
• Chase Freedom Unlimited®
• Chase Freedom Rise℠
• Chase Slate Edge℠
• Aer Lingus Visa Signature® Card
• Aeroplan® Credit Card
• Prime Visa Card
• British Airways Visa Signature® Card
• Disney® Visa® Card
• Disney® Premier Visa® Card
• Iberia Visa Signature® Card
• IHG One Rewards Premier Credit Card
• IHG One Rewards Traveler Credit Card
• Marriott Bonvoy Bold® Credit Card
• Marriott Bonvoy Boundless® Credit Card
• Southwest Rapid Rewards® Plus Credit Card
• Southwest Rapid Rewards® Premier Credit Card
• Southwest Rapid Rewards® Priority Credit Card
• The New United Club℠ Card
• The New United Gateway℠ Card
• The New United℠ Explorer Card
• The New United Quest℠ Card
• The World of Hyatt Credit Card

If your personal credit card is not listed, it might be a card no longer open to new applicants. Even so, the main customer service number can help with any active Chase card.

Additional Support Numbers For Personal Credit Cards

• Lost or Stolen Card, Fraud, or Dispute a Charge: 800-955-9060. Use this number if you need to report a missing card, suspect fraudulent activity, or have a billing dispute.
• Payments by Phone: 800-436-7958. This number lets you make payments directly on your personal credit card.
• Card Activation: 800-432-3117. You can activate a new card using this number, or the activation number found on your card’s sticker.

Tips For Fast, Effective Help

• Have your account information and personal identification ready before you call.
• If you do not have your card, be prepared to answer security questions to verify your identity.
• For lost or stolen cards, call as soon as possible to protect your account.
• If you are unsure which number to use, start with the general customer service line and you will be directed to the right department.

Chase’s customer service for personal cards is available 24 hours a day, seven days a week, giving you access to help any time you need it.

Contacting Chase For Business Credit Card Support

Business owners rely on efficient support to keep operations running smoothly. 

Chase offers dedicated customer service lines for its business credit card holders, making it easy to get help for your business account at any time.

• Main Customer Service Number for Chase Business Credit Cards: 800-242-7338

This number provides general support for most Chase business credit cards, including help with questions about your account, transactions, rewards, and more.

Ink Business Credit Card Services

If you have a Chase Ink business credit card, you can reach a dedicated support team at:

• Ink Business Card Services: 800-945-2028
• Supported cards include:
  • Ink Business Cash® Credit Card
  • Ink Business Preferred® Credit Card
  • Ink Business Unlimited® Credit Card

Other Chase Business Cards

For additional Chase business cards, use this number:

• General Business Card Customer Service: 800-346-5538
• Supported cards include:
  • The New United℠ Business Card
  • Southwest® Rapid Rewards® Performance Business Credit Card
  • Southwest® Rapid Rewards® Premier Business Credit Card
  • World of Hyatt Business Credit Card

If your Chase business credit card is not on the list, the customer service numbers above can still provide support for any currently active account.

Additional Support Numbers For Business Credit Cards

• Report a Lost or Stolen Business Card, Fraud, or Dispute a Charge: 888-269-8690. Call this number to report lost cards, unauthorized transactions, or to dispute a charge on your business account.
• Payments by Phone: 800-242-7338. Make a payment on your business credit card using this number.
• Card Activation: 800-432-3117. Activate a new business credit card using this number, or the number listed on your card’s activation sticker.

Tips For Quick Business Support

• Have your business account details and identification ready before you call.
• If your business card is missing or stolen, contact Chase right away to prevent unauthorized use.
• For help with discontinued or specialty business cards, use the main business support number to get connected with the right team.
• Chase’s business credit card customer service is available 24/7, ensuring assistance at any hour.

Contacting Chase For Debit Card Support

Chase checking account holders often need direct support for debit card issues, such as reporting a lost card, resetting a PIN, or disputing a transaction. 

Using the right phone number ensures you get the assistance you need without delays.

Main Customer Service Number For Chase Debit Cards

• Chase Debit Card Customer Service: 800-935-9935. This number connects you with Chase representatives who can answer questions about your debit card, checking account, recent transactions, and more.

Other Key Numbers For Debit Card Support

• Request or Reset a Debit Card PIN: 800-297-4970. Call this number if you need to request a new PIN or reset your existing PIN.
• Report a Lost or Stolen Debit Card, Fraud, or Dispute a Charge: 866-564-2262. Use this number immediately if your debit card is missing or if you notice suspicious transactions on your account.
• Card Activation: 800-432-3117. Activate your new debit card by calling this number, or use the activation number on your card’s sticker.

Tips For Smooth Debit Card Support

• Have your account information and identification ready for verification.
• If your card has been lost or stolen, call as soon as possible to lock your account and prevent unauthorized activity.
• When calling to reset your PIN, be ready to verify your identity and follow the automated prompts.
• The numbers above are available 24 hours a day, so you can get help at any time.

Prompt and accurate service can protect your finances and keep your account secure. Having these numbers saved or written down makes it easier to resolve any debit card issue without unnecessary delays.

Chase Online And Mobile Banking Support

Chase customers rely on online and mobile banking to manage their accounts, pay bills, transfer funds, and monitor transactions. 

If you run into technical issues or need help with your digital access, contacting the right support team can help you get back on track quickly.

Main Numbers for Online and Mobile Banking Support

• Technical Support (Inside the U.S.): 877-242-7372. Call this number if you need help with online banking, the Chase Mobile® app, password resets, or account lockouts.
• Technical Support (Outside the U.S.): 713-262-3300. Use this number if you are traveling or living abroad and need assistance with your Chase accounts.

When To Use These Support Lines

• These phone numbers are designed to help with:
• Trouble logging in to your Chase account
• Issues with the Chase Mobile® app
• Problems with online bill pay or transfers
• Locked or disabled accounts
• Password or username resets
• Technical questions about security or recent updates

Secure Messaging Through Chase Online

For many digital banking questions, you can also use the Chase secure messaging system:

• Log on to your Chase account at chase.com
• Click on “Secure Messages” in your sidebar, or go to the secure messaging center

Secure messaging is a safe, convenient way to contact customer service for non-urgent requests, track previous conversations, and share documentation if needed.

Tips For Fast Technical Support

• Before calling, make sure you have your online username, account details, and a way to verify your identity.
• If you are outside the United States, save the international support number for quick access while traveling.
• For security reasons, never share passwords or PINs over the phone or in written messages.
• If you cannot log in or reset your password, use the technical support line to get help from a live agent.

Access to reliable online and mobile banking support ensures you can manage your accounts confidently, wherever you are.

Alternate Ways To Contact Chase Customer Service

Not every question or problem requires a phone call. 

Chase offers several alternate ways to connect with customer service, making it easy to get help in the way that fits your situation best.

Secure Messaging Through Chase.com

• How to Use: Log in to your Chase account at chase.com. Click on “Secure Messages” in your account sidebar or visit the secure messaging center directly.
• Best For: Account-specific questions, submitting documents, and non-urgent requests.
• Benefits: Secure, trackable, and accessible 24/7. You will receive a response from Chase within one or two business days.

Payment Mailing Address

If you prefer to make payments by mail, use the following address:

Cardmember Services

P.O. Box 6294

Carol Stream, IL 60197-6294

Always include your full account number and payment details to ensure your payment is credited correctly.

In-Person Support

Chase has more than 16,000 ATMs and 5,000 local branches across the United States.

• Find a Branch: Use the Chase branch locator to find a location near you.
• Best For: Cash deposits, in-person questions, notary services, and situations that require face-to-face assistance.

Social Media Support

Chase offers help through several social media channels:

• Twitter / X: Tweet questions to @ChaseSupport for quick replies about general topics.
• Facebook: Send private messages through the Chase Facebook page.

Social media support works best for general inquiries and issues that do not require sharing sensitive account information.

Customer Login

• Access your account and all online services at secure03a.chase.com.
• You can review statements, pay bills, send secure messages, and manage your credit card settings anytime.

Chase makes it easy to get help beyond just phone support. Using secure messaging, mail, in-person visits, or social media, you can find the support channel that works best for you – day or night.

How To Reach A Live Person At Chase

Navigating automated phone systems can be frustrating, especially when you need help right away. 

Knowing how to reach a live Chase customer service representative can save you time and make your experience much easier.

Tips For Connecting With A Real Person

• Call the Main Customer Service Number
  • Start with the main number for your card or account type. For most Chase personal credit cards, call 800-432-3117. For business credit cards, call 800-242-7338. For debit cards, use 800-935-9935.
• Use Phone Prompts to Reach an Agent Quickly
  • Listen carefully to the automated menu.
  • Press “0” or say “representative” when prompted.
  • If the menu asks for the reason for your call, select “other services” or “more options” for faster routing.
  • Some automated systems allow you to skip by not pressing any keys or by repeating “customer service.”
• Have Your Information Ready
  • Account or card number (if available)
  • Social Security number or tax ID (last four digits)
  • Answers to security questions
• Best Times to Call for Shorter Waits
  • Early morning (right after the phone lines open)
  • Late evening or weekends, when call volumes are lower
  • Avoid calling on Mondays or after major holidays when wait times are longest
• Use Secure Messaging or Social Media for Follow-Up
  • If you need a record of your communication or want to avoid holding on the phone, use Chase’s secure messaging through your online account or reach out on social media for general inquiries.

Escalating Your Request

If your issue is urgent or you are not getting the help you need:

• Ask to speak with a supervisor or manager.
• Write down the name and ID number of any representative you speak with.
• If the problem is unresolved, consider visiting a local branch for in-person support.

Final Thoughts

Having quick access to the correct Chase credit card customer service numbers and support channels can make your banking experience much smoother and less stressful. 

Whether you are dealing with a lost card, need to make a payment, have questions about rewards, or require technical support, the right information helps you solve problems faster and protect your account.

Chase offers multiple ways to get help, including dedicated phone lines, secure online messaging, in-person service at local branches, and even support through social media. 

By keeping these numbers and contact methods handy, you are always prepared for any situation that comes up.

Taking a few minutes now to save these resources can save you hours of frustration later. 

Being proactive, organized, and informed is the best way to get the support you need from Chase – anytime, anywhere.

Staying connected and prepared makes every financial decision easier and safer.

Kevin Zanes