Charlotte Douglas International Airport (CLT) is one of the most important aviation gateways in the United States, connecting millions of travelers each year to cities across the country and destinations around the world.

Located just 8 miles from Uptown Charlotte, CLT welcomed more than 58 million passengers in 2024, placing it among the busiest airports in North America. 

The airport serves 179 nonstop destinations and operates more than 1,400 daily flights, anchored by its role as a primary hub for American Airlines. With nearly 90 percent of flights operated by American, CLT offers passengers extensive domestic connections alongside a growing selection of international routes.

At first glance, the heavy CLT passenger traffic may suggest a sprawling and complex layout. Yet unlike many major airports, Charlotte is remarkably compact. A single terminal building with five concourses keeps everything under one roof, allowing passengers to walk between gates in 15 minutes or less.

CLT continues to expand and modernize, with new dining, shopping, and lounge options that add comfort and convenience for travelers on the move.

With the right preparation, you can navigate Charlotte Douglas International Airport with confidence – making the most of its services, uncovering its local highlights, and reaching your next destination with ease. 

Whether you are beginning your journey in Charlotte, connecting across the country, or arriving from overseas, CLT is ready to make your travel experience efficient and memorable.

CLT Airport Overview And Quick Facts

Charlotte Douglas International Airport (CLT) is one of the busiest airports in the United States, serving as both a major domestic hub and a key international gateway for the Southeast.

Located just 8 miles from Uptown Charlotte, CLT is the second-largest hub for American Airlines after Dallas Fort Worth (DFW), with the carrier operating nearly 90 percent of all flights. This makes the airport an essential connecting point for passengers traveling across North America, the Caribbean, and Europe.

Since opening in 1935, Charlotte Douglas has grown into a modern and compact airport that efficiently handles its high passenger traffic. In 2024, CLT welcomed more than 58 million travelers, making it one of the top ten busiest airports in North America.

The airport features a single terminal connected to five concourses (A, B, C, D, and E). All concourses are accessible by walking, eliminating the need for trains or shuttles. Even the furthest gates can typically be reached within 15 minutes, a convenience rarely found at airports of this size.

CLT is currently undergoing a major lobby expansion project, scheduled through 2026, which will add larger security checkpoints, updated concessions, and enhanced ticketing facilities. These improvements are designed to support growing demand and ensure a smoother passenger experience in the years ahead.

Key Fast Facts

• Location: 5501 Josh Birmingham Pkwy., Charlotte, NC 28208
• Website: cltairport.com
• Phone Number: 704-359-4013
• Distance from Uptown Charlotte: 8 miles (13 kilometers)
• Annual Passengers: ~58 million (2024)
• Daily Flights: 1,424
• Nonstop Destinations: 179 worldwide

Concourses at CLT

• Concourse A: Serves Delta Air Lines, United Airlines, JetBlue, Southwest Airlines , Spirit, Frontier, Air Canada, and other carriers. Includes a Delta Sky Club.
• Concourse B: American Airlines domestic flights. Includes Admirals Club.
• Concourse C: American Airlines domestic flights. Admirals Club in the connector.
• Concourse D: International flights including Lufthansa and American Airlines. Features the Centurion Lounge.
• Concourse E: Regional flights operated by American Airlines, with the largest number of gates.

Notable Features

• Compact design with one terminal and five walkable concourses.
• Major hub: American Airlines (second-largest after DFW).
• Strong mix of lounges, including Admirals Clubs, Centurion Lounge, Delta Sky Club, and Priority Pass options.
• More than 60 restaurants and bars, with a focus on Southern and local flavors.
• Ongoing terminal expansion through 2026 to improve security, ticketing, and passenger flow.

Navigating CLT: Terminal Layout And Concourses

Charlotte Douglas International Airport (CLT) is organized around a single central terminal with five concourses: A, B, C, D, and E. 

Unlike many other large U.S. airports, CLT does not require passengers to board trains or shuttles to transfer between concourses. Instead, all gates are connected by pedestrian walkways, making the entire airport accessible on foot.

Even during peak travel times, passengers can typically walk between the two furthest points of the airport in about 15 minutes. Moving walkways in the connectors help speed up transfers, and clear signage makes navigation straightforward.

Concourse A: Multiple Airlines And Domestic Flights

Concourse A is the most diverse concourse at Charlotte Douglas International Airport (CLT), serving a wide mix of U.S. and international carriers beyond American Airlines. 

It is divided into two sections: the main area closest to the terminal and a northern extension connected by moving walkways. Together, they make Concourse A one of the busiest non-American Airlines areas of the airport.

The concourse offers 19 gates in total and is most convenient for travelers flying with carriers such as Delta Air Lines, United Airlines, JetBlue, and Southwest Airlines. Security Checkpoint A, located on the west side of the main terminal, provides the quickest access.

• Gates:
  • A1 to A8, A10 to A13 (main concourse) 
  • A21 to A25 and A28 to A29 (north extension)
• Airlines Operating from Concourse A:
  • Air Canada
  • Delta Air Lines
  • Frontier Airlines
  • JetBlue Airways
  • Southwest Airlines
  • Spirit Airlines
  • Sun Country Airlines
  • United Airlines
  • Volaris
• Connections:
  • To Concourse B: Exit Concourse A toward the terminal atrium and turn right.
  • To Concourse C, D, or E: Exit Concourse A toward the atrium and follow signs through the terminal or connectors.
  • Closest Security Checkpoint: Checkpoint A.
• Notable Amenities:
  • Lounges: Delta Sky Club (near the Concourse A gates).
  • Dining Highlights: Bojangles (southern fried chicken), Smashburger (burgers), Sycamore Brewing (Charlotte craft beer).
  • Shops: Hudson News (travel essentials), Charlotte-themed souvenir shops.
• Concourse A Tips:
  • The northern extension (A21 – A29) requires a short walk via a connector with moving walkways. Allow a few extra minutes if your gate is located here.
  • Concourse A often serves low-cost carriers, so expect more crowded boarding areas during peak departure times.
  • For the shortest security wait times, consider using Checkpoint B if lines at Checkpoint A are long – both provide access to Concourse A.

Concourse B: American Airlines Domestic Flights

Concourse B is one of two concourses at Charlotte Douglas International Airport (CLT) dedicated exclusively to American Airlines domestic flights. 

With 11 gates located in the southwest area of the airport, Concourse B is smaller than nearby Concourse C but remains a key part of the American Airlines large hub operation at CLT.

The concourse is easily accessible from Security Checkpoints A and B, both of which are located on the west side of the main terminal.

• Gates:
  • B1 to B11.
• Airlines Operating from Concourse B:
  • American Airlines (domestic flights only).
• Connections:
  • To Concourse A: Exit Concourse B, turn left toward the atrium, and follow signs for Concourse A.
  • To Concourse C, D, or E: Exit Concourse B, turn right through the atrium, and continue to other concourses.
  • Closest Security Checkpoints: Checkpoint A and Checkpoint B.
• Notable Amenities:
  • Lounges: American Airlines Admirals Club (near Gate B3).
  • Dining Highlights: Bad Daddy’s Burger Bar (burgers and local fare), Beaudevin (wine bar), Auntie Anne’s (pretzels).
  • Shops: Hudson News, Paradies Shops.
• Concourse B Tips:
  • As an American Airlines concourse, B often sees heavy traffic during morning and evening flight banks. Plan extra time for boarding and navigating crowded gate areas.
  • The Admirals Club here is one of the more convenient lounges for travelers with short domestic layovers.
  • If connecting to Concourse A, allow a few extra minutes – though the walk is short, both concourses can be busy during peak departure times.

Concourse C: American Airlines Domestic Flights

Concourse C is another American Airlines–exclusive concourse at Charlotte Douglas International Airport (CLT). 

With 14 gates, it is slightly larger than Concourse B and serves a high volume of the domestic American Airlines routes. Located in the southeast section of the airport, it provides quick access to the D and E concourses, making it a central connection point for passengers with onward flights.

The concourse is served by Security Checkpoint C, which leads directly to its gates, though passengers can also access it via other checkpoints throughout the terminal.

• Gates:
  • C2 to C11
  • C13 to C15
  • C19.
• Airlines Operating from Concourse C:
  • American Airlines (domestic flights only).
• Connections:
  • To Concourse D and E: Exit Concourse C and follow the connector to the right, which includes moving walkways for easier transfers.
  • To Concourse A and B: Exit Concourse C and head left toward the atrium.
  • Closest Security Checkpoint: Checkpoint C.
• Notable Amenities:
  • Lounges: American Airlines Admirals Club located in the D/E connector, accessible from Concourse C.
  • Dining Highlights: Captain Jack’s Tavern (pub fare), Cinnabon (classic pastries and coffee), Charlotte Duty Free (connector area).
  • Shops: Hudson News, Paradies Travel Essentials.
• Concourse C Tips:
  • Because it connects directly to Concourses D and E, Concourse C is often a busy transfer point – expect heavier passenger flow during peak travel banks.
  • The Admirals Club in the connector is larger and often less crowded than the one in Concourse B, making it a good choice for lounge access if you have time.
  • If you are connecting to an international flight in Concourse D, the walk is quick and straightforward – you will not need to re-clear security.

Concourse D: International Flights And American Airlines Connections

Concourse D is the international gateway at Charlotte Douglas International Airport (CLT). It handles most of the long-haul flights, including service from Lufthansa, as well as American Airlines routes to Europe, the Caribbean, and select domestic destinations. 

Located on the east side of the terminal, Concourse D connects directly with Concourse E, making it convenient for passengers arriving from regional flights to connect internationally.

The concourse features eight gates and is easily accessible from Security Checkpoints D and E, both situated on the east side of the terminal.

• Gates:
  • D1, D3 to D6, D8, D10, D13.
• Airlines Operating from Concourse D:
  • American Airlines (domestic and international)
  • Lufthansa
• Connections:
  • To Concourse E: Take a right out of Concourse D into the D/E connector, which features moving walkways.
  • To Concourses A, B, and C: Continue straight through the connector back toward the atrium.
  • Closest Security Checkpoints: D and E.
• Notable Amenities:
  • Lounges: Centurion Lounge (located on the mezzanine level of the D/E connector).
  • Dining Highlights: Summer House (American casual dining), The Local (southern-inspired cuisine), Starbucks.
  • Shops: Duty Free Americas (international shopping), Paradies Shops.
• Concourse D Tips:
  • All international arrivals are processed through customs in Concourse D. If you have a connecting flight, follow the signage for “Connecting Flights” after clearing customs to re-enter the secure area.
  • The Centurion Lounge here is one of the best amenities at CLT – arrive early if you want to enjoy premium dining and a quieter atmosphere.
  • If transferring from a domestic flight in Concourse C or E to an international departure in D, the walk is short and direct via the connector.

Concourse E: Regional Flights And American Airlines Express

Concourse E is the largest concourse at Charlotte Douglas International Airport (CLT), serving as the primary base for American Airlines regional operations. 

With 33 gates, it handles a high volume of short-haul and feeder flights operated by American Eagle, connecting passengers from smaller cities across the United States to the broader American Airlines network at CLT.

The concourse is located on the east side of the terminal and is connected to Concourse D via the D/E connector. Access requires taking an escalator or elevator down to Level 1, where moving walkways help speed up transfers.

• Gates:
  • E1 to E13, E18, E20 to E31, E36 to E38, E40, E41, E43, E45.
• Airlines Operating from Concourse E:
  • American Airlines (regional flights via American Eagle).
• Connections:
  • To Concourse D: Take a left out of Concourse E and enter the D/E connector.
  • To Concourses A, B, and C: Exit Concourse E to the connector and follow signs through the terminal toward the atrium.
  • Closest Security Checkpoints: D and E.
• Notable Amenities:
  • Lounges / Services: Gameway (gaming lounge with hourly or daily passes).
  • Dining Highlights: Wicked Weed Brewing (North Carolina craft beer), Carolina Beer Co. (local brews and bar food), Einstein Bros. Bagels (quick breakfast option).
  • Shops: Hudson News, Paradies Travel Essentials.
• Concourse E Tips:
  • Concourse E is often the busiest part of the airport due to the large number of regional flights. Crowded boarding areas are common, so arrive early for your departure.
  • Allow a few extra minutes to reach your gate – because Concourse E sits on Level 1, the escalator / elevator access and longer connector walk can add time to your journey.
  • If you are connecting from a regional arrival in E to an international departure in Concourse D, the transfer is straightforward through the connector without re-clearing security.

Getting Between Concourses At CLT

Charlotte Douglas International Airport (CLT) is one of the few major U.S. airports where passengers can access every concourse on foot. 

All five concourses – A, B, C, D, and E – are connected through a single terminal, eliminating the need for shuttle buses or trains.

• Pedestrian Walkways. Each concourse is linked by wide, well-marked walkways that keep passengers within the secure area. Moving walkways in the connectors to Concourses A and E help speed up the journey, but even the longest walk between two gates rarely takes more than 15 minutes.
• Accessibility. For travelers with mobility concerns, wheelchair assistance is available through the airlines and can make longer transfers easier. Elevators are available at every connector, including the level change required to access Concourse E.

TPA Pro Tip: The walkable design of CLT is a major advantage compared to larger hubs. If you have a tight connection, do not panic – most gates can be reached quickly on foot, and you will not need to exit and re-clear security when moving between concourses.

Security, Customs, And Expedited Screening At CLT

Charlotte Douglas International Airport (CLT) manages heavy passenger traffic with five TSA security checkpoints located throughout the main terminal. 

Since all concourses connect within the secure area, travelers may use any checkpoint regardless of their departure gate. Knowing checkpoint hours, expedited screening options, and customs procedures can help you move through the airport more efficiently.

Security Checkpoints And Hours

The five checkpoints at CLT are positioned for convenient access to different concourses:

• Checkpoint A: 3:30 a.m. – 8:15 p.m.
• Checkpoint B: 4:00 a.m. – 10:45 p.m.
• Checkpoint C: 3:30 a.m. – 3:00 p.m.
• Checkpoint D: 5:00 a.m. – 10:00 p.m.
• Checkpoint E: 4:15 a.m. – 9:15 p.m.

Hours may vary slightly depending on flight schedules, but most checkpoints open early in the morning to accommodate the first departures.

TPA Pro Tip: If the line at your assigned checkpoint is long, check another nearby entry point. Since all concourses are connected post-security, you can clear screening at any checkpoint and still reach your gate.

TSA PreCheck

CLT offers expedited screening for eligible travelers enrolled in TSA PreCheck. Dedicated lanes are available at:

• Checkpoint B
• Checkpoint D

Approved travelers may keep on shoes, belts, and light jackets, and leave laptops and compliant liquids in their bags.

A TSA PreCheck Enrollment Center is located in the atrium after security, making CLT a convenient airport for completing an enrollment interview.

CLEAR

Unlike some other major U.S. hubs, CLT does not currently offer CLEAR lanes at its security checkpoints. Travelers looking for expedited service should instead enroll in TSA PreCheck or Global Entry.

Global Entry And Customs

All international arrivals at CLT are processed in Concourse D. 

Passengers must claim baggage, clear U.S. Customs and Border Protection, and then re-check luggage for any onward flights. Signs for “Connecting Flights” help streamline the process for domestic connections.

CLT participates in the Global Entry program, which provides expedited processing for pre-approved international travelers entering the United States.

• Enrollment Center: Located in baggage claim, open Monday through Friday from 1:00 p.m. – 8:00 p.m.
• Enrollment on Arrival: Available in the Concourse D Federal Inspection Area.

Travelers can finalize applications or complete interviews at either location.

Mobile Passport Control

International passengers can also use Mobile Passport Control at CLT. By downloading the app and answering trip-related questions, travelers receive a digital receipt to present to a CBP officer for faster processing.

Security Tips For CLT Travelers

• Check real-time security wait times using the CLT Airport website or the MyTSA app before heading to the airport.
• Enroll in TSA PreCheck or Global Entry for faster screening, since CLEAR is not available at CLT.
• For early morning departures, arrive at least 2 hours before domestic flights and 3 hours before international flights to allow for security and potential congestion.
• If arriving on an international flight, plan extra time for customs, baggage claim, and re-checking luggage before connecting to a domestic flight.

Main Airport Lounges At CLT

Charlotte Douglas International Airport (CLT) offers a mix of airline-operated, credit card–accessible, and independent lounges across its concourses.

Whether you need a quiet place to catch up on work, a hot meal before boarding, or a comfortable seat away from the busy terminal, CLT has lounge options to fit different travel styles and budgets.

American Airlines Lounges

As the dominant carrier at Charlotte Douglas International Airport, American Airlines operates multiple Admirals Clubs across its concourses. These lounges offer comfortable seating, snacks, drinks, and business services, making them a reliable choice for frequent flyers.

American Airlines Admirals Club – Concourse B (near Gate B3)

A centrally located lounge perfect for short layovers between domestic flights.

Amenities include:

• Light snacks, coffee, beer, and wine
• Comfortable seating and workspaces
• Wi-Fi and plenty of charging outlets
• Concierge assistance for flight changes and upgrades

American Airlines Admirals Club – Concourse C/D Connector

Larger than the Concourse B location, this lounge serves a higher passenger volume with expanded amenities.

Amenities include:

• Wider food and beverage selection
• Spacious seating areas
• Shower facilities for long-haul travelers
• Dedicated quiet areas for business travelers

Provisions by Admirals Club

An Admirals Club concept lounge with a smaller footprint, designed for passengers departing from Concourse A.

Amenities include:

• Complimentary snacks, wine, and beer
• Comfortable lounge seating
• Wi-Fi and charging areas

Access To American Airlines Lounges At CLT

Travelers have several ways to access the Admirals Clubs at Charlotte Douglas International Airport (CLT). These lounges are available to both frequent flyers and occasional travelers through memberships, elite status, or day passes.

Access Options:

• Admirals Club members
• Eligible American Airlines AAdvantage elites
• First and Business Class passengers on American Airlines or oneworld alliance partners
• oneworld Sapphire and Emerald elite members
• Citi® / AAdvantage® Executive World Elite Mastercard® holders
• Day passes available for $79 or 7,900 AAdvantage miles

Amex Centurion Lounge

The Centurion Lounge at CLT (Concourse D/E Connector, mezzanine level) is one of the most popular lounges in the airport, offering an upscale experience with food, drinks, and premium amenities.

Amenities include:

• Chef-inspired buffet with locally sourced dishes
• Premium cocktails, regional craft beer, and curated wines
• Shower suites with luxury bath products
• Family room for travelers with children
• Semi-private workspaces and fast Wi-Fi
• Comfortable seating areas away from the terminal crowds

Access:

• The Platinum Card® from American Express
• The Business Platinum Card® from American Express
• Centurion® Card holders

TPA Pro Tip: Arrive early. The Amex Centurion Lounge at CLT is extremely popular and often reaches capacity during peak morning and evening departure times.

Delta Sky Club Lounge

Delta Air Lines passengers at CLT have access to a Sky Club located in Concourse A. This lounge provides a full-service option for regional and connecting travelers.

Amenities include:

• Snacks, coffee, beer, wine, and cocktails
• Comfortable lounge seating and work areas
• Wi-Fi and charging stations

Access:

• Delta Sky Club members
• Delta One and SkyTeam alliance premium cabin passengers
• Eligible credit card holders:
  • The Platinum Card® from American Express
  • The Business Platinum Card® from American Express
  • Delta SkyMiles® Reserve American Express Card
  • Delta SkyMiles® Reserve Business American Express Card

USO Lounge

The USO Lounge (Atrium, mezzanine level) provides a welcoming space for active-duty U.S. military personnel and their families.

Amenities include:

• Complimentary snacks and beverages
• Lounge seating with TVs and reading materials
• Computer stations and internet access
• Entertainment and family-friendly areas

Access:

• Free for active-duty members of the U.S. Armed Forces and their dependents with valid military ID

TPA Pro Tip: This lounge is one of the most peaceful spaces at CLT, offering military families a quiet retreat far from the main terminal crowds.

Dining And Food Options At Charlotte Douglas International Airport

Charlotte Douglas International Airport (CLT) offers more than 60 restaurants, cafes, and grab-and-go outlets across its five concourses and central atrium. Whether you want a quick snack before boarding, a sit-down meal during a long layover, or a taste of North Carolina’s local flavors, CLT has a variety of options to choose from.

Most restaurants are located post-security within the concourses, though a few cafes are available in baggage claim and ticketing areas for those waiting landside.

Atrium And Terminal Dining

The central atrium houses some of the most popular dining options at CLT, accessible to all concourses.

Top Picks:

• 1897 Market: Upscale food hall with multiple vendors.
• Midwood Smokehouse: Charlotte-based barbecue restaurant serving authentic Carolina BBQ.
• Starbucks: Several locations throughout the terminal.
• Auntie Anne’s and Cinnabon: Easy grab-and-go snacks.
• Minute Suites (with food delivery options): Private rooms with meal ordering.

Concourse A Dining

Concourse A is home to a mix of national chains and local favorites, with several fast-casual spots popular with travelers on tight schedules.

Top Picks:

• Bojangles: Famous for Southern-style fried chicken and biscuits.
• Smashburger: Customizable burgers and fries made fresh to order.
• Sycamore Brewing: Charlotte-based craft brewery offering local beers on tap.
• Einstein Bros. Bagels: Quick breakfast sandwiches, bagels, and coffee.

Concourse B Dining

Serving American Airlines flights, Concourse B features a small but solid mix of restaurants and grab-and-go counters.

Top Picks:

• Bad Daddy’s Burger Bar: A Charlotte favorite serving gourmet burgers.
• Beaudevin: Stylish wine bar with small plates and shareable bites.
• Auntie Anne’s: Pretzels and quick snacks.
• Starbucks: Coffee, teas, and pastries.

Concourse C Dining

Concourse C, another American Airlines hub area, blends quick-service counters with sit-down dining options.

Top Picks:

• Captain Jack’s Tavern: Pub-style food and full bar.
• Cinnabon: Cinnamon rolls and coffee.
• Farm to Flight Market: Fresh salads, sandwiches, and grab-and-go options.
• Starbucks: Convenient coffee stop.

Concourse D Dining

As the CLT international concourse, Concourse D offers a variety of restaurants, including local and global-inspired options.

Top Picks:

• Summer House: American fare with seasonal menus.
• The Local: Southern-inspired cuisine with regional flavors.
• Starbucks: Coffee, tea, and baked goods.
• Duty Free Café: Light snacks and beverages near international gates.

Concourse E Dining

Handling regional American Airlines flights, Concourse E has a casual atmosphere with several local highlights.

Top Picks:

• Wicked Weed Brewing: Asheville-based craft brewery with bar food.
• Carolina Beer Co.: North Carolina craft beers and casual dining.
• Einstein Bros. Bagels: Bagels, sandwiches, and coffee.
• Pizza Hut Express: Quick pizza and breadsticks.

Healthy And Dietary-Friendly Options

Travelers with special dietary needs will find vegetarian, vegan, and gluten-free options at several CLT dining locations.

Top Picks:

• Farm to Flight Market (Concourse C): Fresh salads, wraps, and plant-based bowls.
• Fresh Attractions (Atrium): Lighter meals, smoothies, and gluten-free selections.
• Einstein Bros. Bagels (Concourses A and E): Vegetarian breakfast sandwiches and customizable bagels.

Bars And Drinks At CLT

From Carolina craft beers to cocktails and wine bars, CLT offers plenty of options for travelers looking to relax with a drink.

Top Picks:

• Sycamore Brewing (Concourse A): Local Charlotte craft beer.
• Carolina Beer Co. (Concourse E): Regional beers and bar snacks.
• Beaudevin (Concourse B): Wine bar with curated pours and shareable bites.
• Captain Jack’s Tavern (Concourse C): Pub-style food and full bar.

TPA Pro Tip: Many restaurants at CLT participate in Grab Mobile Ordering, allowing you to skip lines and pick up food directly at the counter – a major time saver during peak travel hours.

Shopping At Charlotte Douglas International Airport

Charlotte Douglas International Airport (CLT) offers a solid range of shopping options across its concourses, from travel essentials and souvenirs to duty-free luxury goods. 

While the airport does not have the extensive retail footprint of some larger hubs, passengers will still find everything they need for a last-minute purchase, gift, or indulgence before boarding.

Most shops are located post-security within the concourses and central atrium, with a few convenience outlets landside in the ticketing and baggage claim areas.

Duty-Free Shopping

International travelers departing from Concourse D can take advantage of Duty Free Americas, offering tax-free purchases of luxury cosmetics, fragrances, alcohol, and designer accessories.

• Location: Concourse D (near international gates).
• Duty-free purchases require an international boarding pass, so plan accordingly.

Top Shops By Concourse At CLT

Each concourse at Charlotte Douglas International Airport offers a mix of convenience stores, travel essentials, and local gift shops. While the selection is not as expansive as at larger hubs, passengers will find plenty of options for last-minute needs, souvenirs, and specialty items.

• Atrium and Terminal
  • 1897 Market Retail – Local goods and food products.
  • Uptown Gifts – Charlotte souvenirs and apparel.
  • Brooks Brothers – Classic men’s clothing and accessories.
• Concourse A
  • Hudson News – Magazines, snacks, and travel essentials.
  • No Boundaries – Apparel and accessories with a focus on active lifestyles.
  • Charlotte Marketplace – Local souvenirs and Carolina-themed gifts.
• Concourse B
  • Hudson News – Reading material and last-minute needs.
  • Paradies Shops – Travel accessories and snacks.
  • 5th & Sunset – Sunglasses and fashion eyewear.
• Concourse C
  • CNBC Smartshop – News, electronics, and travel gear.
  • Charlotte Duty Free (connector) – International goods.
  • Tech on the Go – Electronics and mobile accessories.
• Concourse D
  • Duty Free Americas – Fragrances, liquor, and luxury items.
  • Hudson News – Quick essentials.
  • Charlotte’s Landing – Local crafts and regional products.
• Concourse E
  • Hudson News – Snacks, books, and travel necessities.
  • Charlotte Marketplace – Souvenirs and Carolina-themed merchandise.

Unique Shopping Experiences At CLT

Beyond standard airport convenience stores, Charlotte Douglas International Airport highlights local flavors and regional character through its specialty shops.

• Local Souvenirs: Charlotte Marketplace shops feature Carolina-themed gifts, including honey, sauces, and regional crafts.
• Southern Style: Apparel stores like Uptown Gifts highlight the cultural flair of Charlotte.
• Tech Essentials: Stores such as Tech on the Go carry chargers, headphones, and other last-minute gadgets for business or entertainment.

Essential Services And Amenities at CLT

Charlotte Douglas International Airport (CLT) is designed to keep passengers comfortable and connected while traveling. From free Wi-Fi and charging stations to family facilities and pet relief areas, the airport offers a variety of services that make layovers and connections easier.

Free Wi-Fi and Charging Stations

• Wi-Fi: Complimentary airport-wide Wi-Fi is available. Connect to “CLT Free WiFi” and follow the on-screen prompts.
• Charging Stations: Found throughout all concourses, including dedicated charging seats near gates A21 – A29 and across Concourse B.

Lost and Found

• Location: Baggage claim Zone B.
• Hours: Daily, 7:00 a.m. – 11:00 p.m.
• Contact: 704-359-8765.
• Note: Items lost on aircraft are handled directly by the airline. Items left in airport restaurants or shops should be reported to the vendor.

Information Services

• Information Desks: Located in the ticketing area and baggage claim.
• Customer Service Volunteers: Easily recognized in bright yellow shirts, positioned throughout the airport to assist travelers.

Baggage Storage

• CLT does not currently offer on-site luggage storage. Passengers needing short-term storage must arrange with local off-airport services.

Medical and Emergency Support

• Automated External Defibrillators (AEDs) located throughout concourses.
• First-aid support available via airport staff or paramedics on call.

ATMs and Financial Services

• ATMs: Located in every concourse and the Atrium.
• Currency Exchange: Available in Concourse D near international gates.

Prayer and Quiet Spaces

• Chapel: Located on the mezzanine level of the Atrium.
• Quiet Areas: Found in some concourses away from heavy passenger flow.

Smoking Areas

• Smoking is not permitted inside CLT.
• Designated outdoor smoking areas: Departures level (far west end) and Arrivals level (near Doors A and D).

Family, Accessibility, And Pet-Friendly Travel At CLT

Charlotte Douglas International Airport (CLT) aims to make travel easier for families, passengers with disabilities, and those flying with pets. 

While the airport does not offer the same range of kid-friendly play areas or family services as some larger hubs, it provides key amenities that can make a big difference during your journey.

Children’s Play and Family Entertainment

• Play Areas: CLT does not currently feature dedicated children’s play zones. However, families may find entertainment through seasonal live music in the Atrium and interactive art installations placed throughout the terminal.
• Family-Friendly Attractions Nearby: Since CLT is just 8 miles from Uptown Charlotte, families with long layovers can consider quick excursions into the city for museums, parks, and kid-friendly dining.

Nursing Rooms and Family Restrooms

• Nursing Rooms: Three private spaces are available, located:
  • Upper Atrium (near the Chapel)
  • Concourse A Connector
  • Concourse D/E Connector
  • Each room provides comfortable seating, sinks, and outlets for pumping or charging.
• Family Restrooms: Larger restrooms with additional space are located throughout the terminal, designed to accommodate parents traveling with strollers or passengers who need companion assistance.

Pet Relief Areas

CLT is pet-friendly and provides relief stations both pre- and post-security:

• Inside Security:
  • A/B Connector (near Checkpoint A)
  • Concourse A Connector
  • Concourse D (near Original Rum Bar & Grill)
  • Concourse E (near Gate E36)
• Outside Security:
  • East and west ends of baggage claim

Each area is equipped with waste bins and cleaning supplies for passenger convenience.

Accessibility and Mobility Support

• Wheelchair Assistance: Available through all airlines. Requests can be made in advance or at check-in.
• Accessible Design: All concourses feature wide walkways, elevators, and ramps. CLT is fully ADA-compliant.
• Visual and Audio Announcements: Flight and boarding details are displayed on large digital boards and broadcast throughout the terminal.
• Parking Accessibility: All official parking lots include spaces for travelers with disabilities, with shuttle buses equipped for wheelchair use.

Other Family and Special Needs Services

• Stroller-Friendly Walkways: Wide concourses and accessible elevators make navigating with strollers easier.
• Quiet Areas: While CLT does not have designated quiet rooms, less busy gate sections in Concourse E often provide a calmer space.
• Volunteer Assistance: Airport volunteers in bright yellow shirts are stationed throughout the airport to help travelers with questions and wayfinding.

Unique Features, Art, And Entertainment At CLT

Charlotte Douglas International Airport (CLT) is more than just a busy American Airlines hub – it is also a welcoming space filled with art, seasonal entertainment, and even furry friends who help brighten the travel experience.

From local artwork to live music in the Atrium, CLT provides travelers with a sense of Charlotte’s community and culture.

Airport Art And Exhibits

CLT features a range of permanent and rotating art installations designed to showcase the creativity of North Carolina.

• “Projective Eye” Digital Wall: A massive video installation in the Atrium featuring rotating digital art curated from local and international artists.
• Permanent Sculptures: Pieces throughout the terminal and concourses highlight the history, regional landscapes, and aviation heritage of Charlotte.
• Rotating Exhibits: In partnership with local museums and art organizations, CLT regularly updates displays to highlight community culture and regional artistry.

Live Music And Seasonal Events

The airport frequently brings local culture into its terminals through live performances and special events.

• Atrium Concerts: Local musicians perform regularly in the Atrium, offering everything from jazz to acoustic sets.
• Holiday Entertainment: Seasonal decorations and performances brighten the airport during major travel periods, especially around Christmas.
• Pop-Up Events: Cultural showcases and local food tastings occasionally appear in common areas.

Wellness And Relaxation

CLT makes it easy for passengers to refresh and recharge between flights.

• Walking-Friendly Design: With all concourses connected, CLT is highly walkable, allowing passengers to stretch their legs without leaving the secure area.
• Massage and Spa Services: Select concourses feature quick-service massage kiosks for relaxation on the go.
• Hydration Stations: Water bottle refill stations are located throughout the terminal and concourses.

Unique CLT Airport Experiences

• CLT Canine Crew: One of the most beloved airport features, this volunteer team of therapy dogs and handlers roams the concourses wearing “Pet Me” vests, offering comfort and smiles to passengers.
• Atrium Design: The spacious Atrium serves as the heart of CLT, filled with natural light, art displays, restaurants, and space for live events.
• Local Flavor: Dining and shopping outlets emphasize North Carolina pride, with barbecue, craft beer, and Charlotte-themed souvenirs readily available.

Parking At Charles Douglas International Airport

Charlotte Douglas International Airport (CLT) offers a variety of parking options designed to meet different budgets, trip lengths, and convenience needs.

From premium valet service to low-cost long-term lots, CLT makes it simple for travelers to find a secure place to park before their flight.

Official Airport Parking Options

With multiple on-site parking facilities and several off-site providers, passengers can choose the right balance of convenience, cost, and accessibility.

Hourly Parking At CLT

The closest and most convenient parking option, located directly across from the terminal in the same deck as the rental car center.

• Best For: Short trips, business travelers, and anyone picking up or dropping off passengers.
• Rates: First 15 minutes free, $6 per hour, $24 daily maximum.
• Features: Covered parking with direct pedestrian bridges into the terminal.

Daily Parking At CLT

Affordable lots located slightly farther from the terminal, connected by a courtesy shuttle service.

• Best For: Multi-day trips where proximity is less important.
• Rates: $12 per day.
• Features: East, West, and North daily lots with frequent shuttle buses.

Long-Term Parking At CLT

The most budget-friendly on-site option, located at the north end of the airport.

• Best For: Long trips and cost-conscious travelers.
• Rates: $10 per day.
• Features: Two large uncovered lots with shuttle service to and from the terminal.

Valet Parking At CLT

The fastest way to get from your car to your flight, located directly at the terminal curb.

• Best For: Maximum convenience and time savings.
• Rates: $35 per day.
• Features: Drop-off and pick-up at the Departures level with attendants. Open daily from 5:00 a.m. – 11:00 p.m.

Cell Phone Waiting Lot At CLT

Free waiting areas where drivers can stay until passengers are ready to be picked up.

• Best For: Picking up friends and family without circling the terminal.
• Rates: Free.
• Features: Two lots located just minutes from the terminal, with quick access to Arrivals and Departures.

Off-Site And Hotel Parking

For the lowest prices, off-site providers and nearby hotels offer long-term parking with free shuttle service.

• Best For: Travelers who want to save money or combine a hotel stay with airport parking.
• Rates: Starting at $5 per day through providers like AirportParkingReservations.com.
• Features: Many hotels offer “Park and Fly” packages, adding extra value for overnight stays.

Accessible Parking At CLT

Accessible spaces are available in all official parking areas. 

• Shuttle buses serving the daily and long-term lots are wheelchair accessible. 
• Passengers needing assistance can call 704-359-4038 for support.

Parking Tips For CLT Travelers

• Arrive Early During Peak Travel: Lots can fill quickly during holidays and summer travel. Plan extra time if parking at Daily or Long-Term lots.
• Use the Hourly Deck for Quick Visits: The first 15 minutes are free, making it ideal for drop-offs and short pick-ups.
• Book Off-Site for Long Trips: Off-site providers often offer the lowest daily rates, plus shuttle service to the terminal.
• Know Your Location: Take a photo of your parking spot before heading to the terminal.

Ground Transportation And Rental Cars At CLT

Charlotte Douglas International Airport (CLT) is just 8 miles from Uptown Charlotte, making it one of the most conveniently located major U.S. airports. 

Passengers have several options for reaching the city and surrounding areas, from affordable public transit to premium private transfers. Whether you are heading downtown, to a nearby hotel, or on a longer road trip, the CLT transportation network makes travel easy.

Public Transit At CLT

Public transportation is the most affordable way to reach Uptown Charlotte from the airport.

CATS Sprinter Bus (Route 5)

The Charlotte Area Transit System (CATS) operates the Sprinter bus, connecting CLT with Uptown Charlotte.

• Schedule: Every 20 minutes on weekdays, every 30 minutes during evenings and weekends.
• Fares: $2.20 per ride.
• Stops: Uptown Charlotte (Charlotte Transportation Center), with connections to LYNX Blue Line light rail and other bus routes.
• Best For: Budget-friendly access to downtown hotels, businesses, and attractions.

Rideshare Services (Uber & Lyft) At CLT

Uber and Lyft are widely used at CLT and provide a convenient alternative to taxis. Designated pick-up areas keep traffic organized and help travelers connect with drivers quickly.

• Pick-Up Location: Arrivals level, outside Zone D.
• Average Fare to Uptown Charlotte: $20 – $25 (depending on time of day and traffic).
• Request your ride after collecting your luggage to avoid wait charges.

Taxis At CLT

Traditional taxis remain a reliable option for reaching Uptown Charlotte and surrounding areas. The airport maintains an organized taxi queue with attendants to assist passengers.

• Pick-Up Location: Arrivals level curbside, with attendants available daily from 6:45 a.m. – 12:15 a.m.
• Average Fare to Uptown Charlotte: $25 flat rate (some taxis may use meters, but flat-rate options are common).
• Payment: Cash and credit cards accepted.

Airport Shuttles And Private Transfers

Shuttles and private transfer services offer another convenient way to travel between CLT and nearby hotels or destinations. They are particularly useful for groups or passengers seeking door-to-door service.

• Hotel Shuttles: Many hotels within 2 – 4 miles of CLT offer complimentary shuttle service. Always confirm with your hotel in advance.
• Shared Shuttles: Local operators provide group transfers to Charlotte, surrounding suburbs, and regional destinations.
• Private Transfers: Premium sedan and limousine services can be booked in advance for maximum convenience.

Rental Cars At CLT

For travelers who want the freedom to explore Charlotte and beyond, rental cars are available directly on-site. The Charlotte Douglas International Airport rental car facility is conveniently connected to the terminal by pedestrian walkways.

• Location: Level 2 of the Hourly Parking Deck.
• Agencies Available: Alamo, Avis, Budget, Dollar, Enterprise, Hertz, National, and SIXT.
• Contact: Each company maintains direct reservation lines; booking ahead is strongly recommended during peak travel.

TPA Pro Tip: Use a credit card with rental car insurance benefits to avoid costly add-on fees from agencies.

Driving Directions To CLT

Driving to Charlotte Douglas International Airport is straightforward, with direct access from major interstates and highways. Travelers can expect clear signage and easy navigation from Uptown and surrounding areas.

• From Uptown Charlotte: Take US-74 W for ~4.5 miles, then turn left onto N. Josh Birmingham Parkway for direct terminal access.
• From the South (I-77): Head north on I-77, merge onto I-485 toward Pineville / Huntersville, exit onto US-29/US-74 E, then take N. Josh Birmingham Parkway to the terminal.
• From the West (I-85): Take I-85 N to Exit 32 (Little Rock Road), then merge onto Little Rock Road and continue to N. Josh Birmingham Parkway.

Future Expansion And Renovations at CLT

Charlotte Douglas International Airport (CLT) is undergoing a major transformation to improve capacity, convenience, and the passenger experience.

Ongoing Terminal Expansion

CLT is currently operating near maximum capacity. The Terminal Lobby Expansion Project (ongoing through 2026) will soon deliver:

• Three large, centralized security checkpoints designed to reduce wait times and streamline passenger flow.
• Expanded ticketing areas featuring new check-in counters and self-service kiosks.
• Pre-security concession spaces, offering more dining and shopping options before reaching security.
• Additional charging stations, lounge seating, and public rest areas for greater convenience and comfort.

Travelers should anticipate construction zones, occasional detours, and shifting signage in the lobby during the project.

New Flagship Lounge By American Airlines

American Airlines will soon open its first-ever Flagship Lounge at CLT, adding a new premium option for international and long-haul travelers.

• This new lounge will join the existing Admirals Clubs and Provisions by Admirals Club already in the terminal.
• The Flagship Lounge will feature chef-inspired dining, premium bars, semi-private seating, shower suites, family rooms, and dedicated workspaces.
• The lounge design will be organized into distinct “neighborhoods,” allowing travelers to choose between quiet relaxation, family-friendly areas, or business-focused spaces.

The addition of a Flagship Lounge highlights the growing role of CLT as one of the most important American Airlines hubs, and it will bring a significant upgrade to the overall airport lounge offerings.

Airport Hotels Near Charlotte Douglas International Airport

Charlotte Douglas International Airport (CLT) has a strong selection of nearby hotels, ranging from budget-friendly motels to full-service properties with meeting space and resort-style amenities. 

Most hotels are located within 2 – 4 miles of the airport and offer complimentary shuttle service, making them convenient for early morning departures, late-night arrivals, or unexpected layovers.

Closest Hotels To CLT

Here are some of the closest and best-rated CLT airport hotels, including essential details for planning your stay:

• Home2 Suites by Hilton Charlotte Airport
• Hilton Garden Inn Charlotte Airport
• Sheraton Charlotte Airport Hotel
• SpringHill Suites by Marriott Charlotte Airport
• Tru by Hilton Charlotte Airport Lake Pointe
• Hampton Inn & Suites Charlotte Airport Lake Pointe
• Hilton Charlotte Airport Hotel
• Hyatt Place Charlotte Airport / Lake Pointe 
• Aloft Charlotte Airport
• Fairfield Inn & Suites by Marriott Charlotte Airport
• Residence Inn by Marriott Charlotte Airport
• Holiday Inn Express & Suites Charlotte Airport
• Residence Inn by Marriott Charlotte Steele Creek

Many of these hotels offer free shuttle service to and from CLT, plus amenities like on-site dining, fitness centers, and pools.

TPA Pro Tip: Always confirm shuttle details and hotel services before booking.

Best Value Hotels For Using Points

Many hotels near CLT belong to major loyalty programs, making it easy to redeem points for a free night or score extra perks. 

Here are six of the best points redemptions available:

• SpringHill Suites by Marriott Charlotte Airport
• Residence Inn by Marriott Charlotte Steele Creek
• Hampton Inn & Suites Charlotte Airport Lake Pointe
• Hilton Garden Inn Charlotte Airport
• Aloft Charlotte Airport
• Fairfield Inn & Suites by Marriott Charlotte Airport

Elite status in these programs can unlock valuable extras like complimentary breakfast, room upgrades, and late checkout – perks that many premium travel credit cards offer automatically.

Amenities To Look For In A CLT Airport Hotel

When selecting a hotel near Charlotte Douglas International Airport, consider:

• Free Airport Shuttle: Most nearby hotels provide 24/7 shuttle service.
• Complimentary Breakfast: A time-saver for early flights.
• On-Site Dining: Especially helpful when staying overnight without a car.
• Fitness Center & Pool: For travelers who want to stay active.
• Pet-Friendly Policies: Available at select properties.

Final Thoughts

Charlotte Douglas International Airport (CLT) has grown into one of the busiest and most important airports in the United States, handling more than 58 million passengers each year. 

As the second-largest American Airlines hub, it offers connections to nearly 180 global destinations, making it a key gateway for both domestic and international travelers.

What makes CLT stand out is its balance of convenience and scale. 

All concourses are walkable from the main terminal, eliminating the need for trains or shuttles, and the airport offers a wide selection of lounges, dining, and shopping options to keep passengers comfortable between flights.

Looking ahead, CLT is investing heavily in its future. The multi-year lobby expansion and the upcoming Flagship Lounge from American Airlines will bring more space, more comfort, and more efficiency to passengers passing through Charlotte. 

While construction may cause short-term inconveniences, these improvements promise to make the airport one of the most modern and traveler-friendly in the country.

Whether you are starting your journey in Charlotte, connecting to another city, or flying in from abroad, Charlotte Douglas International Airport is designed to keep your trip moving. 

With smart planning – and a few insider tips – you can navigate the airport with ease and make the most of your time on the ground.

Kevin Zanes